General Manager

The ownership team of Reebok CrossFit Back Bay & CrossFit Fenway is currently seeking a highly motivated full-time General Manager to oversee all member and business operations in Boston, MA.


  • Initiate, develop and maintain encouraging relationships with members
  • Welcome, enroll and support new members
  • Lead and supervise all coaching, administrative staff, and third party vendors
  • Oversee maintenance, facilities and retail operations


  • Minimum of 5 years of customer service and management experience
  • Strong knowledge of facilities and operations management
  • Bachelors Degree in Business, Hospitality, or related field
  • Preferred but not required:
  • 2+ years CrossFit experience
  • Strong Knowledge of MindBody Online
  • Level 1 CrossFit Certificate

Knowledge and Skills:

  • Exceptional customer service skills and ability to foster relationships
  • Excellent oral and written communication skills
  • Ability to lead and supervise a large full-time and part-time staff
  • Outstanding technical and problem solving skills
  • Strong facilities management skills


  • Competitive salary and compensation
  • Annual bonus
  • Paid Health Insurance (100%)
  • Continuing Education
  • Paid Holidays, Vacation Time, Sick Time
  • Free gym membership
  • 40% discount on all in house retail
  • Potential growth opportunities